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Frequently Asked Questions

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Product FAQs

Q 1. What is the best way to store my tent?

Q 2. How can I clean my tent?

Q 3. How should I use the guy lines provided?

Q 4. What force of wind can my tent withstand?

Q 5. How waterproof is my Slumit tent?

Q 6. Does my Slumit tent have taped seams?

Q 7. Is my Slumit tent fire resistant?

 

General FAQs

Q 8. What is the FlashFRAME™?

Q 9. What is the difference between a regular POP UP tent and a Slumit tent?

Q 10. What is a three season tent?

Q 11. What is the Hydrostatic Head?

Q 12. What is a 'Bath Tub' groundsheet?

Q 13. Where should I pitch my tent?

Q 14. How can I reduce condensation in my tent?

Q 15. What is the warranty on Slumit products?

Should you not find the answer to your query from the FAQ provided, please do not hesitate to contact us

 

Q. What Is The Best Way To Store My Tent?

A. It is important to store your tent loosly in its carry bag and avoid folding and creasing the fabric to minimise damage to the protective coatings. Store in a cool dry place. Do not put anything on top of the tent and carry bag when in storage.

IMPORTANT: Ensure the tent is dry before storing. The fabrics if stored when moist will develop mildew which can severly damage the material makeup and can become fowl smelling. In severe cases the material will rot.

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Q. How Can I Clean My Tent?

A. Clean localised areas with a sponge and warm water. DO NOT apply chemicals or foreign substances to the tents materials. This will impair the makeup of the fabrics. Do not use pressure washers.

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Q. How Should I Use The Guy Lines Provided?

A. We would recommend that the guy lines provided are used regardless of the conditions. Even on a still day it is advisable to securely fix your guy lines with the ground pegs provided.

IMPORTANT: For added frame stability in breezier conditions, wrap each corner frame guy line around its neighbouring pole (just above or below the frames lower joints) before attaching the end of the guy line firmly to the ground with a ground peg. This information, including reference diagrams, is detailed in our INITIAL SETUP GUIDE supplied at time of order. Ensure this guide is read prior to your excursion.

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Q. What Force Of Wind Can My Tent Withstand?

A. Our tents have been rigourously factory and field tested and like most camping tents can withstand wind and gust speeds of upto and not exceeding 25mph (40kmph). Exposure to winds and gusts outside what is deemed to be fitting conditions may be detriment to the tent and components not covered under warranty*.
Please take care when planning your trip, especially if high winds and gusts have been forcasted. Wind force may be low but be sure to check the gust force. Please click here for a local or national UK wind report. To be used as a guide only.
*We highly recommend taking out camping insurance to cover yourself for any such eventuality; most insurers will cover for storm & wind damage, fire and theft.

IMPORTANT: For added frame stability in breezier conditions, wrap each corner frame guy line around its neighbouring pole (just above or below the frames lower joints) before attaching the end of the guy line firmly to the ground with a ground peg. This information, including reference diagrams, is detailed in our INITIAL SETUP GUIDE supplied at time of order. Ensure this guide is read prior to your excursion.

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Q. How Waterproof Is My Slumit Tent?

A. It is no secret that UK weather can be a touch fickle at times. That is why our tents have a Hydrostatic Head rating / Polyutherane Coating [PU] of 3000mm - 3 times the British Standard [BSI]. Suitable for light summer showers.

All seams are fully taped and heat sealed to ensure fabric joints are not exposed to rain water under fitting conditions.

It is worth noting, like all tent fabrics, the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or deminish the protective qualities. We recommend acquiring and applying suitable waterproofing spray or seam sealant should any are become weaker and less protective to water ingress over time.

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Q. Does My Slumit Tent Have Taped Seams?

A. Yes all seams are fully taped and heat sealed to exacting standards to ensure fabric joints are not exposed to rain water under fitting conditions.

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Q. Is My Slumit Tent Fire Resistant?

A. The Slumit tent fabrics are not flame retardant. Fabrics, even if 'flame retardant' will burn if exposed to a heat source.

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Q. What Is The FlashFRAME™?

A. Refers to the Slumit tents assembly mechanism. The all-in-one pitch system; to include the inner and outer walls, and groundsheet, has been specifically designed to erect the tents core in a matter of seconds using the unique integrated hub. The FLASHFRAME™ is strong and durable and the all-in-one solution can be packed quickly and neatly into a small carry bag ideal for transporting and storing.

IMPORTANT: We advise customers to practise assembling their Slumit tent prior to excursion.

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Q. What Is The Difference Between A Regular POP UP Tent And A Slumit Tent?

A. Regular POP UP 'out the bag' tents do not offer the same rigidity and construction in windier conditions and are prone to pole faults after several uses as the fiber or steel poles are under constant tension, whether erected or packed.

Our tents which utilises our FLASHFRAME™ mechanism are very quick (almost instant) to erect, light, strong and durable.

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Q. What Is A Three Season Tent?

A. Three season tents are designed to accommodate campers in weather conditions that simulate Spring, Summer and Autumn.

Slumit tents provide exceptional 3 season weatherproofing with ample ventilation and a breathable sleeping area to minimse condensation build up.

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Q. What Is The Hydrostatic Head (Waterproofing)?

A. The Hydrostatic head [HH] or Polytherane Coated [PU] refers to the waterproofing qualities of the tent fabric. The tent fabric is tested to determine its ability to withstand the pressure generated by a narrow column of water without leaking.

For European camping it is advisable to invest in a tent that offers a HH or PU coating of a minimum of 2500mm. Slumit tents have a 3000mm HH as standard.

IMPORTANT: Like all tent fabrics the level of waterproofing will deteriote with use; exposure to UV light for long periods, packing your tent too tightly creasing the fabric, storing damp or wet can impair or deminish the protective qualities.

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Q. What Is A 'Bath Tub' Groundsheet?

A. Refers to the design of the groundsheet. A 'Bath Tub' or tray groundsheet have integrated steep edged walls approx 4 inches high and is stitched directly to the inner wall to reduce the chances of flooding and creepy crawlies from entering your sleeping area.

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Q. Where Should I Pitch My Tent?

A. Tents should be pitched on a flat and even surface. Clear stones and twigs to avoid damage to your groundsheet. We recommend pitching your Slumit tent onto a compatible Slumit Footprint (available from our shop) to reduce wear and tear on your integrated groundsheet.

Avoid pitching with your doorway facing prevailing winds.

What force of wind can my Slumit tent withstand? click here

IMPORTANT: It is advisable that you pitch your tent in the shade where available. Continuous exposure to UV rays will impair the protective qualities of your tent.

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Q. How Can I Reduce Condensation In My Tent?

A. Stop breathing - only kidding - that is not advisable! The tent occupants exhale warm, moist air. When the air hits a cool surface, ie the inside of the outer tent rain-fly, any moisture condenses, leaving water droplets on the fabric surface. This can be especially uncomfortable in a single wall tent and often confused for leaking fabric (see below). Build up of condensation in a single wall tent, if not highly ventilated will drip and run back into the sleeping area. Slumit tents are double walled and offer ample ventilation. The inner sleeping area is made from breathable fabric, which allows moist air to escape the sleeping area before condensing. This reduces the chance of condensation leakage back inside your sleeping area making for a more comfortable camping experience.

NB. Condensation is often confused for leaking fabrics.

This moist condensed air on the inside of the rain-fly is commonly mistaken as a leaky tent. Ventilation is key, as you want to remove the moist air before it condenses. Leaving as many doors and vents open as possible will increase air flow into the tent and minimise the condensation build up. The cooler it is outside and the warmer the air is on the inside your tent - during use - will determine how much condensation will form on the inside of the rain-fly.

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Q. What Is The Warranty On Slumit Products?

A. All slumit products ship with a minimum 12 month warranty. The FlashFRAME™ mechanism is covered under a 2 Year warranty. Please view our Warranty and Returns page for full details.

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